Water Shutoff Valves

Do you know where your water shut off valve is? All homes serviced by Lowell Water Utility are required to have a main shut off valve where the water service line enters the home; this could be in a crawl space, basement, or utility room. Shut off valves are necessary in case a leak develops in the household plumbing. We suggest that all water utility customers be aware of their shut off valve location and condition. In case of an emergency quick action could prevent additional property damage.

An annual check of your shut off valve will also assure you that it will work if it is needed. Simply close the main shut off valve and then check a faucet to see if the water is shut off. In most cases the valves work properly but there is a few that will not close completely or at all. If your shut off valve will not completely close exercising it open to close with a faucet open could clean out the set of the shut off valve. If this doesn't work, replacement is recommended. Most emergencies don't just happen Monday through Friday between 8 and 4. If you need service from your water department, please call the Town Hall at (219) 696-7794 and enter ext.214 for the Utilities Department. The Town Hall hours are 8 a.m. to 4 p.m. Monday through Friday.